medicab

uber for ambulances

in india, booking an ambulance is a hassle. the interaction on a phone call, explaining your location to the ambulance driver, and exorbitant fares add up to the terrible experience. considering the pandemic situation in 2021, it was almost next to impossible to find an ambulance on time for those who require it quickly. medicab aims to solve this.

year

2021

timeline

1 month

team

solo

Cover image for Medicab

the 5 w's

who?

people who are witnessing someone in need of help, either due to physical injuries or health-related issues.

what?

a solution to the problem of ambulances taking too long to arrive or often not picking up emergency calls.

when?

it can be used for transporting sick or injured people to the hospital by ambulance.

where?

this can be implemented in developing countries, but for now, the focus is on india.

why?

to assist those in need of immediate hospitalisation.

enhanced leaderboard

the revamped leaderboard motivated learners with its simple design and healthy competition during sessions.

Lumenduel in action

defining the problem

i asked 20 people including friends, family, and strangers who have booked ambulances before about the problems faced..

problem 1

the ambulance didn't arrive on time.

problem 2

the ambulance was far off when they called.

problem 3

connecting to the ambulance service and explaining the address was a hassle.

problem 4

unable to contact the hospital to prepare everything to take the patient in when they arrive.

Screenshots of some of the ambulance apps in the market

what the market offers

before diving in and bringing my own solution, i looked through top apps to book ambulances and learned how they currently address the problem. i found that these apps have some nice time-saving features but they were not user-centred. they weren't intuitive to me. they didn't bring the best solution to their users' needs.

Information architecture of the proposed solution

meet medicab!

in the solution, i focussed on four things: basic first aid, booking an ambulance, contacting hospitals, and messaging doctors.

Designs for the onboarding flow Explanation of the elements in the home screen Information about an issue for first aid Booking an ambulance Necessary information after booking an ambulance Payment options Pay later flow

change starts with you

the idea for this project was born out of a terrible personal experience. it was shocking to see the gaps and realize how broken the ambulance-calling process is. in early 2025, blinkit, a quick commerce startup, launched a 10-minute ambulance service that gained high praise. even though i may not have contributed directly, i'm thrilled this idea came to life and is making a positive impact!

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